Bankers and regulators: do you want a Red or a Blue Pill (Matrix)?
I had a Red Pill moment last week. Not an Aha moment but a Red Pill moment because I realised the false reality of our world. You see, I present all the time and talk about the forces of change for...
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How bank twitter #fails are killers
I've blogged before about twitter fails, specifically JPMorgan's disaster last November, and it illustrates how companies are finding it challenging to adapt to the new connected world. Another great...
View ArticleMobile money statistics and comparison of UK with US, Japan and more
I got this report from Monitise a month ago, but only just got around to writing about it. It's stats about mobile money and, if anyone knows me well, they'll know that I like stats. So here are...
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Funding Circle has crowdsourced £330m to 5,500 UK SMEs in just four years
Funding Circle sent me a great infographic in celebration of their fourth birthday on 13th August. Over the last four years, the start-up has crowdsourced over £330 million of lending to over 5,500...
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Banks are slumbering (please wake up)
Social media? Give it to marketing I just attended the EFMA Marketing Summit in Barcelona, and used my usual slide that talks about social: “you need to be social, because that’s where the customer...
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Wrappers, replacers and reformers are all targeting banks
I’ve been talking about the hot new start-ups targeting the banking markets for a while. There are literally 1000’s of them – the Fintech Awards had over 750 firms to review this year alone – and...
View ArticleCard companies are more social than banks
I often talk about how our work-life balance has disappeared and that we now have just a tech-life balance. Social and professional have merged. What was personal is now shared, and things that...
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Take the test: does your bank think like a traditional bank or a digital bank?
One of the things that is quite clear is that, as we move into a sharing economy, the role of banks is changing. Banks historically focused upon profit and trade, but they now need to also focus upon...
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It’s a brave new world (not just for banks)
Following on from yesterday’s blog about traditional bank thinking versus digital bank views, there are three slides I use in my presentations that illustrate this big change. This is the change in...
View ArticleCreating conversations of relevance that build trust, or Full Service...
I've spent the last few days talking with relatively young banks on their digital strategies in several countries, and it's intriguing to debate and dialogue with them how they want to work. By young...
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